In addition to the ease of reporting issues and being able to snap a photo of the condition and send it, the app will also update the data collection system used by the Help Line staff and help the Borough President see trends and recommend improvements across city agencies.
Don’t have a smartphone? No problem, the Help Line is still available at (718) 816-2000 or you can use a version of the app right on our web site at www.statenislandusa.com/bpassist
Happy reporting!