Storm Ida dropped unprecedented amounts of rain on Staten Island, causing flooding in areas that typically flood and in areas that almost never see flooding. To help mitigate the damage, here are resources that can help:
NYC Office of Emergency Management
New York City Emergency Management and the Department of Social Services have opened service centers across NYC to provide resources for those affected by the recent severe weather.
The following location will be open daily, starting September 4th, from 8 AM - 8 PM.
For more information and post-storm resources, visit: https://on.nyc.gov/ida-service-centers or call 311.
Governor Hochul and FEMA have set up a disaster recovery center at the College of Staten Island, Gymnasium Building R1 - 2800 Victory Blvd., Staten Island, NY 10314. This location will be open daily from 8a.m. to 7p.m. until further notice. Recovery specialists from FEMA and the U.S. Small Business Administration will be available to answer questions and provide information on the types of federal help available to homeowners, renters and business owners as a result of the major disaster declarations stemming from the hurricane.
Impacted NYC residents can Register with FEMA at any center. They may also call 311 or visit NYC.gov/IDA to access available City services.
President Biden has approved an expedited Major Disaster Declaration that will help provide federal financial relief for New Yorkers recovering from the flooding damage caused by the remnants of Hurricane Ida. The counties covered by the declaration include Richmond (Staten Island).
To apply for disaster assistance, please visit www.disasterassistance.gov or call FEMA at (800) 621-3362.
For the FEMA resource guide on what to do after a disaster, please visit: https://www.fema.gov/assistance/individual/brochure?fbclid=IwAR2G1rsucV45uwStxFCxSGwsQ7oAdlGXabV-5bMtkiekiFXug_9QURqG2Xc
NYS Disaster and Flood Resource Center
The State has set up mobile command centers for Staten Island at the following locations:
You may also call the DFS Disaster Hotline: (800) 339-1759, available daily from 8:30 am to 4:30 p.m. For more, visit:
DSNY will be placing additional trucks to do pick-ups of debris and garbage from flooding. Residents can place out debris for collection as needed and do not need to wait for their normal collection day. It may several days for Sanitation to complete debris removal operations.
Other Helpful Links
Flooding damage reimbursement/NYC:
Con Ed claim form:
Con Ed report an outage: